Lincoln Owner Support

Create an account to get vehicle support, manage your vehicle and billing information, schedule service and more.

ELEVATE EVERY JOURNEY

It's more than a Lincoln. It's your Lincoln. Discover the capabilities and services that help make your ownership experience revitalizing and uniquely your own.

The Lincoln Way

With Lincoln, customer service is an ongoing relationship that keeps you moving forward even when you’re not behind the wheel.

The Lincoln Way App

Experience the Lincoln Way™, a range of services designed to make Lincoln Ownership eﬀortless.

Lincoln Access Rewards

Introducing Lincoln Access Rewards™, your invitation to a more rewarding ownership experience.

INTRODUCING AVAILABLE SYNC®

This available unique, customer-driven technology combines conversational voice recognition, cloud-based connectivity, Lincoln Enhance Software update capabilities and so much more to bring you a seamless and personalized driving experience.

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INTRODUCING LINCOLN ACCESS REWARDS™

PREMIUM SERVICE POWERFUL BENEFITS

Join Lincoln Access Rewards and select services from a participating retailer and earn Lincoln Access Rewards Points. You can earn and redeem your Points toward future services and more.

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SERVICE AND OWNERSHIP

Routine Maintenance

At Lincoln Service, you’ll receive a clear assessment of your vehicle’s condition, so you’re aware of what needs attention now and in the future.

Warranty

Your coverage includes comprehensive Basic Warranty coverage, Powertrain Warranty coverage, Safety Restraint System coverage and Corrosion coverage.

Roadside Assistance

Lincoln’s Roadside Assistanceg was created to help ensure your peace of mind, pleasure and convenience no matter where your travels take you.

See participating retailer or Lincoln Access Rewards Program terms and conditions for information regarding expiration, redemption, forfeiture and other limitations on Lincoln Access Rewards Points.

Eligible 2024 model-year vehicles receiving Alexa Built-in (excludes streaming media service) via a Lincoln Enhance software update over the air, receive three years of complimentary access to Alexa Built-in, which begins upon completion of the software update. A 30-day complimentary trial of Lincoln Streaming begins upon completion of the Software Update. Eligible 2024/2025 model-year vehicles receive three years of complimentary access to Alexa Built-in (excludes streaming media service), which begins on the New Vehicle Warranty start date. A 30-day complimentary trial of Lincoln Streaming begins on the New Vehicle Warranty start date. Access to Alexa Built-in requires an Amazon account, SYNC® Technology with enhanced voice recognition (available on select vehicles), Lincoln Connect™ and complimentary Connected Service activated through the Lincoln Way App (see Lincoln Way Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

Lincoln Connect, standard on select vehicles, and complimentary Lincoln Connect Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Lincoln Connect Service excludes Bell Wi-Fi hotspot. Certain restrictions, 3rd-party terms or message/data rates may apply. At purchase, the Lincoln Connect modem in some models is connected and sending vehicle data (e.g., diagnostics) to Lincoln. Vehicle data is stored by Ford Motor Company in the United States and may be accessible by US governmental authorities. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.ConnectedLincoln.com.

Some mobile phones and some digital media players may not be fully compatible. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear.

Eligibility requirements and restrictions may apply.

Roadside Assistance is included for certain Lincoln owners, subject to the vehicle’s coverage and varies by Model Year. Please contact Lincoln Concierge or see your Retailer for details.